Support

Help center

Practical help for donors, campaign creators, beneficiaries and sponsors. Creating a campaign is free.

For donors

Review the story, goal, beneficiary and fee breakdown before donating. If you have doubts, save the campaign link and check the FAQ.

For creators

Prepare a concrete story, clear images, a realistic goal and an honest explanation of fund usage. A clear campaign builds more trust than a long campaign.

For beneficiaries

Complete verification and keep banking details updated. Payouts depend on Stripe Connect and your country's requirements.

For sponsors

You can support a cause by contributing funds or helping distribute it. Sponsored visibility should stay aligned with the cause and avoid misleading promises.

Issues

If you detect impersonation, false information or misuse of funds, use the report page so the team can review the case.